Zoho recruitment 2023 | Technical Support Engineer | Chennai

A student from various disciplines can Apply. Interested and eligible candidates can read more details below.

Company Name	Zoho
Post Name	Technical Support Engineer
Salary	up to ₹6 LPA*
Experience	freshers
Job Location	Chennai
Batch	2023/22/21/20/19/18/17

Job Description:

Zoho is hiring candidates for the post of Technical Support Engineer.

Job Responsibilities:

• Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
• Should be able to build a rapport with the customer, with clear and confident communication.
• Focus to be on customer satisfaction and first-time resolution.
• Engaging with the technical team for providing faster resolutions to technical issues.
• Working closely with the technical content team to identify gaps in the help module.
• Willingness to work night shifts.

Eligibility Criteria:

• Any Graduate in any field

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Preferred skill:

• Should have excellent verbal and written communication skills.
• ready to work for 24*7 shifts with outstanding customer handling skills.
• good understanding of modern IT management,
• ITSM concepts, exposure in Microsoft OSs
• basic networking concepts, knowledge in Windows OS/applications

About Zoho:

Zoho Corporation is an Indian multinational technology company that makes web-based business tools. It is best known for an online office suite named Zoho

How to Apply for ZOHO Recruitment 2023?

Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.

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