A student from various disciplines can Apply. Interested and eligible candidates can read more details below.
About Company :
Tata Communications Limited is an Indian telecommunications company previously known as Videsh Sanchar Nigam Limited. It was previously a government- owned-telecommunications service provider and under the ownership of Department of Telecommunications, Ministry of Communications, Government of India. Tata Communications is a digital ecosystem enabler that powers today’s fast-growing digital economy. The company’s purpose is to deliver a New World of Communications™, unleashing new growth opportunities for customers while making a positive, tangible impact on wider society. We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications™, with our unique promise of delivering secure connected digital experiences. In 2020, we announced the launch of ‘Secure Connected Digital Experience’ (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.
Tata Communications has announced a job notification for the post of Jr. Customer Service Executive. A student from various disciplines can apply for Tata Communications Off – Campus Hiring 2023. Interested and eligible candidates can read more details below.
Job Description :
- Position : Jr. Customer Service Executive
- Location : Chennai, India
- Salary : INR 4 LPA
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Roles & Responsibilities :
- Ensure availability of inventory of network systems and bandwidth in provisioning on networks.
- Analyze need for capacity augmentation/ optimization to address capacity crunch in networks.
- Plans, organizes and directs all operations with respect to installation support, network service and major moves.
- Identify and lead implementation for any new network updates.
- Responsible for the configuration of telecom infrastructure and/or network components to meet design specifications.
- Manage and monitor planning and delivery of orders in terms of configuration management.
- Guide and monitor team to design the network to ensure the customer connectivity in agreed time and supervise hand over to project implementation team.
- Drive change management initiatives, make change requests and monitor change processes and IT initiatives within to ensure delivering a tested active service layer to the customer on time at optimal costs to the organization and drive continuous improvement.
- Diagnoses, troubleshoots and resolves problems, and takes corrective action when necessary.
- Provides technical expertise, business planning and workflow management for ensuring smooth integration of network and system solutions/network improvement.
- Ensures that all installation functions are performed in a timely fashion to meet specifications.
Skills :
- Good communication skills.
- Ability to solve problems.
- Interpersonal skills, Innovation.
Eligibility Criteria :
- Qualification : B.E, B.Tech
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