HP is hiring candidates for the role of Technical Support Representative for the Bangalore, India location. The complete details about HP Recruitment Drive are as follows.
HP Recruitment 2022 :
Job Position:- Technical Support Representative
Job Location:- Bangalore. India
Salary Package:- ₹ 3.4L (Fixed) + ₹ 1.5L Variable Allowances (Performance + shift+ Sales Incentive) + ₹ 4L Insurance
Drive Date:- Saturday, 10th September 2022
Drive Location:- Remote
Required Qualifications & Skills:-
- 2018 – 2021 batch
- Any graduate eligible (Bcom, BBA, BCA, BBM, BTech etc.)
- Good academic record
- Must have cleared all semesters.
- Must have excellent communication skills in English (Spoken and Written) and Hindi (Spoken Only)
- Basic computer hardware knowledge
- Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
- Must possess the zeal to demonstrate Customer First culture in every interaction
- Must have good typing skills
- Should have excellent Customer Relationship Management skills, Email/Chat Etiquettes, and good time management skills
- Must be open to working in rotational shifts
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Job Responsibilities:-
- Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
- Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
- Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
- Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
- High level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
Note:-
- Must be open to work in night shift
- Must be open to relocate to Bangalore( Whitefield/Electronic city)
Last Date To Apply:- Thursday, 08th September, 2022
HP Recruitment Drive Application Process:-
Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.
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