HP is hiring candidates for the role of Technical Support Representative – Voice for the Bangalore, Karnataka, India location. The complete details about HP Off Campus Recruitment are as follows.
HP Recruitment 2022:
Company Name:- HP
Job Position:- Technical Support Representative – Voice
Job Location:- Bangalore, Karnataka, India
Salary Package:- As per Company Standards
Job Category:- Services
Job ID:- 3104023
Educational Qualification:- Must be a graduate, fresher/ having a relevant experience of 0-4 years in Tech Support International Voice Process
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Individuals who do well in this role at HP, usually possess:-
- Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
- Must have good typing skills
- High level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
- Should have excellent Customer Relationship Management skills, Email/Chat Etiquettes, and good time management skills
- Must be open to working in rotational shifts
- Having an A+, N+, MCSA, MCSE Technical certifications would be an added advantage
- Must have good communication skills in English (Spoken and Written) and Hindi (Spoken Only)
- Basic computer hardware knowledge
What a Technical Support Voice Process individual does at HP:
- Manage a high volume of inbound and outbound customer phone calls, emails, chats, and orders
- Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
- Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue
- Must possess the zeal to demonstrate Customer First culture in every interaction
About HP:
HP loves taking on tough challenges, disrupting the status quo, and creating what’s next. We’re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.
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How to Apply for HP Recruitment 2022?
Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.
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