A student from various disciplines can Apply. Interested and eligible candidates can read more details below.
Company Name:- GlobalLogic
Job Position:- Associate Analyst (Technical Support)
Job Location:- Hyderabad, India
Salary Package:- CTC: 3 – 3.5 LPA based + Benefits (Two-way Cab) + Incentive
Process Type:- Semi Voice Process (Night Shift)
Experience:- Freshers
Education and Experience Required:-
- B.Tech/BCA/MCA/B.Sc (CSE/IT) graduates (Graduation is a Mandate)
- Should have Provisional certificate and Consolidated marks memo.
- Must have a good working knowledge of Windows/Mac OS and its components
- Strong customer relations skills
- Strong written and verbal communication skills
- Capacity to control interaction in a consultative way
- Capable of multi-tasking in a fast-paced work environment
- Strong knowledge of web-browser-based technologies
- Experience with HRIS, CRM, and/or ATS is a plus
- Good knowledge in HTML & CSS.
- **Excellent communication skills are required.
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Domain experience:-
- As an Associate Technical Support (TSE), you will have the opportunity to combine creative problem-solving, providing a great customer experience and utilizing technical skills in one role!
- As a member of our 24×7 Customer Support team Provide a service experience second to none as you help our customers tackle their problems head-on and crush any technical obstacles in their path.
- You will be supported by our internal best-in-class team, receiving ample training and development opportunities to help get you up and running and ready for primetime.
- If you are looking for an opportunity that allows you to interact with customers and become an expert in world-class technology, this may be the perfect fit for you!
Interview Process:
- Screening
- Ops Manager Round
- Written Test (Aptitude, Personality, Versant)
- Client Round
- HR Round
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