Genpact has announced a job notification for the post of Process Associate. A student from various disciplines can apply for Genpact Recruitment 2022. Interested and eligible candidates can read more details below.
Requirements
Primary Location India-Hyderabad
Schedule Full-time
Education Level Bachelor’s / Graduation / Equivalent
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Responsibilities
- Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
- Respond to email /phone queries on disputed invoice
- Research and analyze the disputes/deductions in ERP
- Creation of claims and credit notes
- Linking unassigned deductions and credit notes with valid claims
- Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
- Find opportunities and recommend solutions for process and automation improvements
- Daily reporting of individual portfolios to supervise and supervise the past dues
- Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
- Work as a standout colleague to process any ADHOC request in a timely manner.
- Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and professionally.
- Raise problems to senior staff members and or management as appropriate.
Qualifications
Minimum qualifications
- Any Graduate
- Strong Communication Skills (verbal and written)
- Knowledge of SAP
Preferred qualifications
- Good customer handling skills
- High Energy level
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About Genpact :
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create a competitive advantage
How to Apply for Genpact Recruitment 2022?
Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.
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