A student from various disciplinescan Apply. Interested and eligible candidates can read more details below.
About Company : Deloitte Touche Tohmatsu Limited, commonly referred to as Deloitte, is a multinational professional services network with offices in over 150 countries and territories around the world. Industry insights and audit, consulting, financial advisory, risk management, and tax services from Deloitte’s global network of member firms.
Over the past two years, Deloitte professionals have come together for our clients, communities, and each other to face the substantial challenges of the global pandemic. We continue to be deeply grateful and committed to helping our people thrive as we experience significant growth in our business and transition to a hybrid future of work.
As one of the leading advisors on the future of work, it is important that we lead by example and are continually evolving our approach to rewards, recognition and well-being for our people. We have consistently innovated over the years, such as our expansion of our comprehensive benefits at the start of the pandemic through our Deloitte Cares program.
A person having high aspirations and passion for customer service excellence can accomplish their vison in Deloitte. TSS is the vital point of contact for all IT related incidents and service requests. Ability to demonstrate and communicate effectively with the wide variety of people in a dynamic, fast-paced environment, which provides services in professional manner, through email, phone, in person (Walk-in Customers). You need to be highly motivated team player with the skills and ability to manage ambiguity.
Job Responsibilities:
Focus on delivering world-class customer service to every customer coming at the ITS Walk-up.
Provides Hardware and Application Support. Asset management and tracking of hardware and software. This duty requires knowledge of existing
Install and configure firm-standard images on laptops &
Interface with outside customers and vendors as required
Follow direction of immediate supervisors or managers to implement new
Provide after-hours emergency support on a rotational basis as outlined per ITS service level
Provides Mobile Device deployment & support; activities include End user guidance and recommendations, activation, account modifications, configuration, testing, problem identification and
Grows relationships with business users at all levels in organization. Promotes ITS services, engages customers to understand business needs and maintains ownership for problem resolution. Maintains other technology related updates to enhance the customer
Adhering to existing processes. Documents problems and resolutions for knowledge bases, original equipment manufacturer (OEM) vendors, and service desk tickets. Adheres to policy and Service Level Targets (SLT’s) through accurate recording of service activities, asset transactions, data retention, and PC compliance Performs password resets and workstation management in Active Directory.
Supports and provides training for Audio/Video Conference equipment throughout the office. This would include various projection equipment, Daily check and event startup and support of Video Conference Systems (Television/Cable systems).
Documents Required for Deloitte Careers Recruitment 2023 :
The following Required Documents need to be carried by the Candidates while appearing for the Deloitte Off Campus Drive for 2023, 2022, 2021 Batch Freshers.
Print copy of an Updated Resume.
Candidate should Must bring the latest 3 to 4 passport size photos.
10th and 12th mark sheets of candidates.
Original and Photocopy of all documents from graduation and post graduation.
Any identity proof issued by the government such as Aadhar, Voter Id, PAN Card, College ID, etc.
