Sutherland Off Campus Hiring | Associate – Fresher

Sutherland is hiring candidates for the role of Associate-Infrastructure Mgmt for the Bangalore, India location. The complete details about Sutherland Off Campus Hiring are as follows.

Company Name:- Sutherland

Job Position:- Associate-Infrastructure Mgmt

Job Location:- Bangalore, India

Salary Package:- As per Company Standards

Job Type:– Full-time, Permanent

Required Qualifications & Skills:-

• Bachelor’s Degree in IT, Computer Science, or other related fields.
• Experience: 0+ years in Fresher / Technical Support/ Customer Support
• Fresher / Technical Support/ Customer Support
• Strong communication and interpersonal skills.

Job Roles & Responsibilities:-

• Provide Technical Support in a 24×7 environment on-call/ email/ chat support
• Should be able to resolve production issues and requests based on the SLAs defined.
• Diagnose and troubleshoot NetApp storage hardware issues
• NetApp FAS series (7 & C Mode) and E series advanced concepts of Data ONTAP
• Strong knowledge on Clustering and High Availability
• Experience in ServiceNow ticketing tools

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