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Company | Genpact |
Job Role | Process Associate |
Salary | upto 3.6 LPA |
Experience | 0-2 yr |
Location | Jaipur |
Qualifications | Any Graduate |
Passed out | 2023/22/21/20/19/18/17 |
Job Description:
Genpact is hiring candidates for the post of Process Associate.
Job Responsibilities:
- Respond to customer queries and customer concerns
- Provide support for data collection to enable Recovery of the account for end-user
- Maintain a deep understanding of client processes and policies
- Reproduce customer issues and escalate product bugs
- Provide excellent customer service to our customers
- Exhibit a capacity for critical thinking and analysis.
- Showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
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Eligibility Criteria:
- Any graduate degree or equivalent with a strong academic record from any stream.
Preferred skill:
- Good communication and analytical skills.
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer-centric approach
- Excellent proficiency with written English and with a neutral English accent
- Should be able to work on a flexible schedule (including weekend shifts)
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- First read all the details of a job on this page
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