Wipro has released Recruitment 2022 notification to fill up System Engineer Vacancy. Interested candidates may apply online on before the last date.

Wipro Recruitment 2022 Notification Overview:

Company NameWipro
Post NameSystem Engineer
No of PostsVarious
Job LocationKolkata
Last Date to Apply08/07/2022

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Wipro Recruitment 2022 Eligibility Details

Job Description

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
  • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
  • Answer incoming calls and respond to customer’s emails untimely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.
  • Provide product and service information to customers.
  • Research required information using available resources and Offer Solution to customers.
  • Research, identify, and resolve customer complaints using applicable software.
  • Route calls and tickets to appropriate resources and Domains who can best support he user,
  • Document all call information according to standard operating procedures.
  • Recognize, document, and alert the management team of trends IN customer calls.
  • Create SOPs for new Issues and resolution given.
  • Complete call logs and reports.

Selection Process for Wipro Recruitment 2022

Selection Will be Based either Written Exam/Interview

  1. Application submission
  2. Aptitude test
  3. Counselling Session (In-Person / Virtual)
  4. Interview Discussion
  5. Offer Letter Release

How to Apply Wipro Recruitment 2022 at wipro.com?

Interested and Eligible candidates can apply for this drive online by scrolling down and clicking on Apply HERE.

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